Privacy Policy
This policy explains what personal information we collect, why we collect it, and how we use it.
1. Who we are
Surf Treasure Morocco provides surf camp stays, coaching, accommodation, transfers, and related guest services in Morocco.
If you have questions about privacy, you can contact us at surftreasuremorocco@gmail.com.
2. What information we collect
We may collect personal information such as your name, email address, phone number, nationality, travel dates, booking details, room preferences, airport transfer details, and any information you share with us through our contact or booking forms.
If you contact us by WhatsApp, email, or social media, we may also keep the information you share there in order to help you with your booking or stay.
3. How we use your information
We use your information to process bookings, confirm stays, arrange rooms and transfers, communicate with you before and during your trip, respond to questions, and improve our guest experience.
We may also use booking and website information for internal planning, administration, and customer support.
4. Payments
Payments are processed through third-party payment providers. We do not store your full payment card details on our website.
Payment providers may process your personal data according to their own privacy policies.
5. Sharing your information
We do not sell your personal information.
We may share limited information with trusted service providers only when necessary, for example payment providers, booking tools, transport partners, or accommodation partners involved in delivering your stay.
6. Data retention
We keep personal information only for as long as reasonably necessary to manage bookings, provide our services, meet legal obligations, and handle follow-up questions or disputes.
7. Your rights
You can request access to your personal data, ask us to correct inaccurate information, or request deletion of your data where legally possible.
To make such a request, contact us at surftreasuremorocco@gmail.com.
8. Photos and media
Photos or videos may be taken during your stay for promotional purposes. If you prefer not to appear in any media, please let us know and we will respect that.
9. Security
We take reasonable steps to protect your information, but no online system can ever be guaranteed to be 100% secure.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any updated version published on this website will replace earlier versions.